Have you ever finished a great visit and had the prospect say, “This is great – Can you get me a proposal?”
If someone asks this we need to simplify on the spot – “Sure thing. Are you an email person?” (Everyone is.) “Would it be okay if I summarized our conversation in bullet point form and shot that back by email?”
Save yourself HOURS by converting ‘proposals’ to ‘bullet points.’
Read more on Follow Up.
When a Qualified Prospect asks, “How can I help?” you need to have a clear answer.
The fact that most organizations don’t have a clear answer is one of the biggest funding challenges in the ‘not-for-profit sector.’
I’ve heard many default responses that fall into these categories:
- “I’ll get back to you.” The fundraiser then heads back to the office, calls a meeting and says, “Prospect X is willing to help! What should we ask for?” The team then makes up something that they think might be most attractive.
- “Maybe you could come to our event?” The moves management route… “Would you consider joining our board?” Or [insert other ‘move.’] The prospect has already ASKED how they can help – You need an answer, not a chess gambit!
- “How do YOU want to help?” This is just a weak way of engaging. I think too many in this sector are afraid of coming off as too aggressive if they answer truthfully. If you are authentically representing your IMPACT, and they have asked to help, then it is your responsibility to Present the Opportunity.
In self-assessments, most organizations can identify challenges with prospecting, messaging or board support. But rarely do they say, “Everyone always asks me how they can help… And I don’t have a clear answer!”
Simply bringing attention to this could have a tremendous impact.
On my last three visits I’ve heard this from prospects, verbatim:
- “Tell me concretely, how I can help.”
- “I’m not ready to make a commitment today, but what do you need?”
- From a foundation: “What’s a way we can be most helpful to this work?”
Here are some ideas and resources to help you answer the question “How can I help?” – all of which fall under our Just Ask! philosophy:
- Have a simple (major gift level) ask that works in every situation with every person.
We’re a big fan of the Leadership Circle for this reason. It represents your simplest ask around the most compelling (and general) areas of your case. It’s not used to maximize a relationship, but it offers a clear answer.
E.g. “Our Leadership Circle is a group of people – like you – who GET the mission and are invested in our cause at the $10,000 level. Collectively, all the Leadership Circle members generate $1M a year that’s used for unbudgeted and timely priorities. Would you be willing to join?”
- Use the “Champion-Invite-Invest” framework.
This is a great way of making the ask multidimensional. On its own it’s no more clear than ‘give or get,’ however, you can use the framework to ask for specific help as a champion… specific referrals… and specific opportunities for investment. (Watch 3 minute video.)
- Develop a specific ask around a project, priority or plan.
This allows you to ask for support around a specific project (and corresponding funding number) OR a funding plan. (Watch 3 minute video.)
In order to ‘Just Ask’ you need to HAVE an ask.
Leigh Steinberg is a sports agent who represented the No. 1 overall pick in the NFL draft a record eight times – a milestone unmatched within the sports industry.
Steinberg is often credited as the real life inspiration of the sports agent from the film Jerry Maguire.
Reportedly, Steinberg had a chief aim when going into any negotiation – to get the person he was with to agree that his athlete was the best (fill in the blank: quarterback, running back, etc) in the league. Once he got them to agree the rest of the negotiation was pretty easy.
Selling happens at 30,000′.
The number one question of every investor is, “Why do you exist?”
If the person you are talking to doesn’t care about your WHY, it’s very hard to talk to her about the what and the how. Conversely, if your WHY is her number one priority (i.e. you have the best running back in the league), you need establish that fact as early as possible.
More on closing here.
A few weeks ago we published “10 Action Steps to Help you Engage in 2016.” Over the next 10 weeks, we will use each action step as a week long theme to help you get it done!
This week’s theme is: Just Ask. Just Ask. Just Ask.
In the For Impact world A REAL ASK satisfies this checklist:
Without the definition provided by this checklist we often find:
- A visit is scored as an ask.
- There is no real ask – but rather a suggestion that it would be great to have the prospect’s help.
- Some psychological shift whereby the salesperson only asks AFTER the prospect says he or she would like to make a gift. That’s not an ask. The relationship certainly wasn’t maximized and it’s an incredibly low return-on-energy methodology.
- There was a request for help, but there was no funding rationale or dialogue. We see this with a lot of organizations that ARE raising money. They’re out visiting, they’re asking the prospect to help but they’re not maximizing the relationship. (Not the worst problem in the world – but usually leaving tons of money on the table).
- We’re pushing for everyone to be more assertive. That doesn’t mean you always have to ask for funding on the first visit. There are certainly many times where it’s a discovery or predisposition visit (but never 4-5 ‘cultivation’ visits before we ask).
- Kerry was with a client last week and they visited with a high capacity prospect for a first time discovery visit. There was no ask, however Kerry did ask for permission to make the ask. She closed the visit by saying to the prospect, “Today we wanted to share the vision and see if we could get you on board with our story. As we move along would it be okay to talk to you about supporting that vision?”