“What’s your elevator pitch?” The lore of the elevator pitch comes from the early days of Hollywood when one would...
The Call Memo is an important mechanic in our Sales Process – It’s an internal memo-for-the-record. I would encourage you to...
“When we are not engaged in thinking about some definite problem, we usually spend about 95 percent of our time...
“It is the recipient who communicates. Unless there is someone who hears, there is no communication. There is only...
From the archives, but still relevant today – Read on for how to avoid Vocabulary Wars. Last week we were...
A few weeks ago we published “10 Action Steps to Help you Engage in 2016.” Over the next 10 weeks,...
“The single most important lesson I learned in 25 years, talking every single day to people, was that there’s a...
