Among the other things, we’re trying to teach people how to listen.
- Listening doesn’t always mean having to respond.
- Listening doesn’t always mean having to correct the other person.
- Listening doesn’t always mean having to incorporate and change your approach based upon the other person’s feedback.
Sometimes listening can just be about being quiet and letting the words soak into your head. Sometimes we don’t have to do anything for listening to have a profound impact upon the other person speaking.
In fact, sometimes it’s more powerful NOT to say anything or simply say, “I hear you.”